Learner Password Reset

Created by Vicky Pickford, Modified on Wed, 19 Aug at 3:42 PM by Vicky Pickford

Learner Self-Serve Reset Instructions


If the learner has an email associated with their online training account, they can request a password reset themselves. 


Once they have logged into their accounts url, they will see the login screen.

After clicking next, they will see the password screen.

The learner can click on the Forgot your password link and they will be prompted to enter their email:

Once their email is submitted, they will receive a confirmation page


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article